Why is this training mandatory?

The Health and Care Act 2022 introduced a statutory requirement that all regulated health and social care providers ensure their staff receive appropriate learning disability and autism training. This is not optional - it is a legal obligation for every organisation registered with the CQC.

The training is named after Oliver McGowan, a young man with a mild learning disability and autism who tragically died in 2016 after being given antipsychotic medication against his and his family's wishes. An independent investigation found that inadequate training of health and social care staff was a key contributing factor to his death.

In Oliver's memory, the government developed this standardised training programme for all health and social care staff across England. It is co-delivered with people who have lived experience of learning disability and autism, ensuring the training is rooted in real understanding.

Oliver’s Training has two tiers:

All regulated health and social care staff must complete the tier appropriate to their role. Both tiers are delivered by our team with lived experience of autism and learning disability.

Tier 1

Tier 1

Online Webinar

For all staff who do not directly work with or make decisions about people with a learning disability or autism. Delivered as a live online webinar from any quiet location.

£700 per group of 35
ex VAT
  • Live online webinar format
  • Attend from any quiet location
  • Delivered by those with lived experience
  • Meets legal requirements
  • Certificate included
Enquire About Tier 1

Quality Assured by the Department of Health

Our delivery is approved by the Department of Health and Social Care's Quality Assured Care Learning Service. This means our training is accepted by the CQC and meets the code of practice.

  • Accepted by the CQC
  • Meets the code of practice
  • Eligible for LDSS cost recovery
  • Delivered by those with lived experience - meeting the code of practice
Quality Assured Care Learning

Getting started is simple.

1

Get in Touch

Book a free 15-minute call or fill out our short enquiry form. No obligation.

2

We Listen

We learn about your organisation, your team, and what you are trying to achieve.

3

We recommend

We suggest the right tier and format - bespoke or from our scheduled dates.

4

We deliver

Live, expert-led training delivered to your team. Certificates worth CPD hours included.

Want to train your own staff to deliver Oliver's Training?

We offer three pathways to certify your organisation's trainers to deliver Oliver McGowan Mandatory Training in-house. All trainer training is for organisations only.

Tier 1 Trio Training Tier 2 Facilitator Training Tier 2 Co-trainer Training
View Train the Trainer →

Common questions

Can we claim back the cost of training?
Yes. Because we are Skills for Care certified, eligible organisations can claim back costs through the Adult Social Care Learning and Development Support Scheme (LDSS). We can advise on this when you get in touch.
Is your training accepted by the CQC?
Yes. Our delivery is approved by the Department of Health and Social Care's Quality Assured Care Learning Service, which means it is accepted by the CQC and meets the code of practice.
Can you deliver training at our premises?
Yes - we deliver bespoke group training nationwide at your premises or at one of our venues. Contact us to discuss your requirements.
What does staff need to do before taking Tier 1 or Tier 2?
All staff must complete the free e-learning on the NHS's e-learning for health website before attending either Tier 1 or Tier 2. This must have been completed within the last year.
How frequently do staff need to take Tier 1 or Tier 2?
Staff are required to retake Tier 1 or Tier 2 every three years.